Bookmark and Share
Support
FAQ
Online Help
Contact Us
Visit Our Blog
Password Recovery
Privacy Policy
Site Map
My Account
FAQ
Customer satisfaction is high priority for us. If you have any questions please take a moment to read over our Frequently Asked Questions below. If you do not find the answers to your questions, please feel free to contact our customer support staff using the contact form on our Contact Page.


1. I have downloaded a Skin file, now what?
2. How do I remove the SkiniTunes Logo from my album artwork?
3. Will SkiniTunes work without iTunes?
4. Is SkiniTunes Windows Vista compatible?
5. Is SkiniTunes Windows XP compatible?
6. Do I need iTunes?
7. Does SkiniTunes support any other media players?
8. How do I open SkiniTunes settings?
9. Who can makes skins?
10. What are the minimum requirements?
11. I've updated, but I'm still being told there is a newer version
12. I receive an error that says "error decryption failed"
13. Have another issue not covered by this FAQ....
ANSWERS
1. I have downloaded a Skin file, now what?  top ▲
Go to where the file was downloaded to and double-click it. SkiniTunes will then add it to it's Skin's library.
2. How do I remove the SkiniTunes Logo from my album artwork?  top ▲
Upgrading to SkiniTunes Pro will remove the SkiniTunes logo as well as open up all the Pro features.
3. Will SkiniTunes work without iTunes?  top ▲
No. SkiniTunes works in tandem with iTunes. However you can minimize iTunes® to the system tray. Simply go to iTunes' preferences->Advanced Tab->Check 'Show iTunes icon in system tray'->Check 'Minimize iTunes windw to system tray'
4. Is SkiniTunes Windows Vista compatible?  top ▲
Yes. For the best experience, we recommend Microsoft Windows Vista Home Premium or better and Microsoft .NET Framework 2.0.
5. Is SkiniTunes Windows XP compatible?  top ▲
Yes. Skinitunes will work with Microsoft Windows XP with Service Pack 2 or later and Microsoft .NET Framework 2.0.
6. Do I need iTunes?  top ▲
Yes. SkiniTunes requires iTunes 7.0 or greater to operate.
7. Does SkiniTunes support any other media players?  top ▲
Not at this time.
8. How do I open SkiniTunes settings?  top ▲
Right-Click the SkiniTunes icon in the system tray (by the system clock) and select 'Settings', then 'More Settings'. Here you will be able to make any changes you require. You may also right-click on the Mini or Skini Players to pull up a context menu.
9. Who can makes skins?  top ▲
Anyone with the desire and photoshop. Additional information for creating skins is available in our Developer section found here.
10. What are the minimum requirements?  top ▲
Please check out our requirements page here for more information.
11. I've updated, but I'm still being told there is a newer version  top ▲
Close SkiniTunes
Browse to the directory below for your OS and remove SkiniTunes_YourUsername.cfg
- XP: C:\Documents and Settings\All Users\Application Data\SkiniTunes
- *Vista or Windows 7: C:\Users\All Users\SkiniTunes\
* the file could be located in a hidden directory
- C:\ProgramData\SkiniTunes
Re-launch SkiniTunes

If this does not correct the issue, you try removing the SkiniTunes.cfg file. Re-launch SkiniTunes and if you are a SkiniTunes Pro user, enter your Activation Key.

If neither of the above works, delete the SkiniTunes folder where the configs are located and un-install SkiniTunes, then re-install.
12. I receive an error that says "error decryption failed"  top ▲
Close SkiniTunes
Browse to the directory below for your OS and remove SkiniTunes.cfg file
-XP: C:\Documents and Settings\All Users\Application Data\SkiniTunes
- *Vista or Windows 7: C:\Users\All Users\SkiniTunes\

* the file could be located in a hidden directory
- C:\ProgramData\SkiniTunes

Re-launch SkiniTunes and when asked if you would like to upgrade, yes, and enter your Activation Key.
13. Have another issue not covered by this FAQ....  top ▲
Please contact us through our online contact form here
 
site map   |   privacy policy   |   contact us